Booking information
CANCELLATION CONDITIONS UNDER AUSTRIAN HOTEL REGULATIONS
Free cancellation until 7 days before arrival for bookings SUMMER 2021 (May-Oct)
Normal Cancellation regualtions:
- No cancellation fee up to 3 months before arrival
- 3 months to 1 month before arrival: 40% of the total cost of accommodation
- 1 month to 1 week before arrival: 70% of the total cost of accommodation
- In the last week before arrival: 90% of the total cost of accommodation
If you leave early or arrive late, we must charge you for the full price of accommodation and booked services even if these were not used.
We recommend travel cancellation insurance!
Frequently asked questions
Our reception can be reached from 8:00 to 20:00 daily. We’ve compiled some frequently asked questions for you below.
Check-in is available from 15:00 - if you will be arriving after 21:00, please call us beforehand to let us know. We’ll be happy to prepare you a small meal on request.
Check-out: until 11:00
See the Naudererhof luxury board
The Naudererhof is closed from mid November to mid December and from around mid April to mid May.
Free WiFi is available throughout the hotel apart from in the Alpine spa.
If you’ve booked our GenussART ¾ board, use of the 1,800m² Alpine spa is included. The wellness area with new sky pool is open daily from 10:00 to 20:00. The indoor pool and fitness club with the latest Technogym and training equipment are open daily from 7:00 to 20:00.
Discounts for children
Discounts for children staying in the parents’ double room, junior suite or suite vary from 100% to 30% depending on the child’s age and the season.
Childcare
In summer (holidays), your children can enjoy the ‘Nauderix – at home in the great outdoors’ children’s supervised experience and adventure programme, with a comprehensive active outdoor programme (Native American day, panning for gold, mountain day and much more). In winter, your children can be looked after at the Interski ski school within the skiing area itself. This service is free of charge for guests of the Naudererhof! Babysitter service available on request for a fee.
You can settle your bill in cash. We also accept Maestro, VISA and MASTERCARD. Sadly, we cannot accept payment via American Express. We hope you understand.
Free parking is available for our guests around the hotel. It is not possible to book a parking space.
You are welcome to bring your dog on holiday with you as long as it is house-trained, healthy and well-behaved - we charge €20 per day (food not included). Cats and other pets are sadly not invited.
The Naudererhof is a non-smoking hotel. Smoking is permitted on the balconies.
Can’t see your question here? We’d be happy to answer your questions - simply send us a short message (infonaudererhofat) or call us (+43 (0) 5473 87704)
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