At a Glance: Everything You Need to Know
Frequently Asked Questions
Our reception is open daily from 08:00 to 22:00. We have summarized the most frequently asked questions below for your convenience.
If you have booked our half-board breakfast & dine, a table is reserved for you throughout your stay. The following meals are included:
- Gourmet breakfast buffet in the morning
- 5-course choice menu in the evening
- Especially for our little guests: Children’s menus
If you book your stay with breakfast only, you have the option to enjoy dinner à la carte. Please book a table at reception.
Your room at the Naudererhof will be available from approximately 15:00 on your arrival day. Should your plans require you to arrive after 19:00, we kindly ask that you inform our reception team in advance so that we may make all the necessary preparations for your seamless arrival.
If you arrive before 15:00, you are welcome to relax in our BOTANICAL-SPA. Changing rooms with lockers are located directly in the SPA area.
We kindly ask that you vacate your room by 11:00 on your departure day.
If you wish to extend your enjoyment, we are happy to offer you the option of a late check-out or an extended stay in our BOTANICAL SPA (both available on-site for a fee).
You are welcome to continue using your cozy bathrobe throughout the day; we simply ask that you return it to reception when you check out. Convenient changing rooms with lockers are located directly within the SPA area.
Yes, when you book directly through our official online booking page, you are always guaranteed the best available price for your stay.
We offer you the following payment options directly at our hotel:
- Cash payment
- Debit card
- VISA
- Mastercard
Please note that we do not accept payments with American Express. We ask for your understanding.
Yes, an advance payment is required to guarantee your binding reservation. This step ensures your booking at the 4-star superior Naudererhof am Reschenpass is firmly secured, and your pleasure-filled holiday is definitively confirmed.
All specific details regarding the deposit amount and payment terms will, of course, be provided immediately with your comprehensive booking confirmation.
Yes, as a family-friendly hotel situated in the attractive border triangle at the Reschenpass, your family’s comfort and well-being are paramount to us.
We are pleased to offer generous children’s rates when children share their parents’ room. Please note that these rates are customized based on the room category you choose and the age of your children.
To ensure you receive a perfectly tailored and precise offer, we kindly ask you to send us a quick inquiry. This lets us calculate the exact best price for your family holiday.
Yes, access to the unique BOTANICAL SPA, featuring over 1,800 m², is included in your price. Your personal feel-good atmosphere awaits you here:
Relaxation zone for adults: The BOTANICAL SPA, featuring saunas, a steam bath, and infrared cabins, is available to adults and young people aged 15 and over. Here you will find deep balance and a profound sense of serenity. * Opening Hours: Saunas (14:00 – 20:00), Relaxation Rooms (10:00 – 20:00). Skypool times are posted locally.
Family area: The indoor pool can be used by the whole family without restriction from 07:00 to 20:00.
Skypool: Children under the age of 15 are only permitted in the Skypool when accompanied by an adult.
Fitness: Our fitness room is open daily from 07:00 to 20:00 for guests aged 16 and over.
To change your booking or adjust your requirements, please send us an email with your request to: info@naudererhof.at
We will process your request as quickly as possible.
Your booking at the Naudererhof represents a promise to us. However, should unforeseen circumstances arise, we apply the standard Austrian Hotel Regulations (AGBH 2006). Cancellation fees are tiered and increase proportionally to the shortness of the notice period. For your comprehensive security and peace of mind, we always recommend securing travel insurance.
As our valued guest, complimentary parking spaces are available for you around the hotel premises. Please note that it is not possible to reserve these outdoor spaces.
We are pleased to reserve an underground parking space for you upon request. Please be aware that this facility is located separately from the main hotel building and is subject to a charge. As spaces are limited, we kindly ask you to make your reservation well in advance.
Yes, we want you to feel comfortable from the first minute of your stay until the last.
For your convenience, our BOTANICAL SPA has a dedicated changing area with lockers available for your use.