At a Glance: Everything You Need to Know
Frequently Asked Questions
Our reception is open daily from 08:00 to 22:00. We have summarized the most frequently asked questions below for your convenience.
If you have booked our half-board breakfast & dine, the following meals are included:
- Gourmet breakfast buffet in the morning
- 5-course choice menu in the evening
- Especially for our little guests: Children’s menus
If you book your stay with breakfast only, you have the option to enjoy dinner à la carte as desired.
For your uncomplicated enjoyment and comfort, we offer you the following payment options directly at our hotel:
- Cash Payment
- Debit Card
- VISA
- Mastercard
Please note that we unfortunately cannot accept payments with American Express. We ask for your understanding.
Yes, an advance payment is required to guarantee your binding reservation. This step ensures your booking at the 4-star superior Naudererhof am Reschenpass is firmly secured, and your pleasure-filled holiday is definitively confirmed.
All specific details regarding the deposit amount and payment terms will, of course, be provided immediately with your comprehensive booking confirmation.
Yes. As a family-run hotel and cherished holiday home located in the attractive border triangle at the Reschenpass, your family’s well-being is exceptionally important to us.
We offer generous children’s rates when sharing their parents’ room; these rates vary depending on the chosen room category and the age of your children. To ensure we provide you with a perfectly tailored and precise offer, we kindly ask you to send us a short inquiry.
Yes, access to the unique BOTANICAL SPA, featuring over 1,800 m², is included in your price. Your personal feel-good atmosphere awaits you here:
Relaxation zone for adults: The BOTANICAL SPA, featuring saunas, a steam bath, and infrared cabins, is available to adults and young people aged 15 and over. Here you will find deep balance and a profound sense of serenity. * Opening Hours: Saunas (14:00 – 20:00), Relaxation Rooms (10:00 – 20:00). Skypool times are posted locally.
Family area: The indoor pool can be used by the whole family without restriction from 07:00 to 20:00.
Skypool: Children under the age of 15 are only permitted in the Skypool when accompanied by an adult.
Fitness: Our fitness room is open daily from 07:00 to 20:00 for guests aged 16 and over.
Your booking at the Naudererhof represents a promise to us. However, should unforeseen circumstances arise, we apply the standard Austrian Hotel Regulations (AGBH 2006). Cancellation fees are tiered and increase proportionally to the shortness of the notice period. For your comprehensive security and peace of mind, we always recommend securing travel insurance.
To change your booking or adjust your requirements, please send us an email with your request to: info@naudererhof.at
We will process your request as quickly as possible.
Your room at the Naudererhof will be available from approximately 15:00 on your arrival day. Should your plans require you to arrive after 19:00, we kindly ask that you inform our reception team in advance so that we may make all the necessary preparations for your seamless arrival.
As our valued guest, complimentary parking spaces are available for you around the hotel premises. Please note that it is not possible to reserve these outdoor spaces.
We are pleased to reserve an underground parking space for you upon request. Please be aware that this facility is located separately from the main hotel building and is subject to a charge. As spaces are limited, we kindly ask you to make your reservation well in advance.