We are very pleased to welcome and spoil you again from 10.12.20 at the NEW NAUDERERHOF following our great new construction and extension work in the past months! On top of many new additions in the AlpinSPA (1800 m2) and the spacious dining rooms, in the bar and fireplace lounge, you will especially find a lot of open space and plenty of room for your personal well-being.
By the way: open space, room and distance = safety! This perfectly suits the NEW NAUDERERHOF.
Lots of space for sufficient distancing in the hotel and a wide - cross-border- ski region with safe and very wide ski slopes.
Your safety takes the highest PRIORITY for us! We will be optimally prepared for you and have hence developed a comprehensive safety and prevention concept for your feel-good winter holiday. The recommended safety and hygiene measures have been improved once more in all parts of our building and are checked and implemented diligently.
So that Nauders and the region of Reschenpass continue to remain spared from the spread of the COVID-19 virus, we ask our guests to also pay attention to respecting each other.
Your diligence protects not only you but also all others! THANK YOU VERY MUCH!
Your safety even before arrival!
We will gladly send you the form for the PRE-Check-In together with the reservation confirmation. This way, we can ensure a quick check-in and shorten your time at the reception desk.
We exclusively use proven cleaning agents and detergents and adhere to the strict hygiene requirements of a specially developed Covid-19 cleaning plan in all parts of the building (reception area, lobby, bar, dining rooms, buffet room and serving areas, kitchen, lifts and door handles in public areas, play rooms, climbing hall, rooms, beauty and spa areas). We naturally pay particular attention to the spa area, so that you can relax SAFELY with us.
For your safety, we take every precaution to ensure that MINIMUM DISTANCING of 1m is maintained throughout the hotel. To disinfect hands everywhere in the hotel, disinfectant dispensers are placed at key locations. You are only permitted to enter the buffet room when wearing a MOUTH AND NOSE MASK.
We always pay attention to perfect hygiene, especially in the area of massages and beauty treatments. We will intensify all cleaning measures here for your safety even more than before. Wearing a face mask as well as disinfecting hands is also mandatory for the staff here.
We appeal to your personal sense of responsibility and ask you not to make appointments if you feel ill or have symptoms such as a cough, cold or sore throat.
Our spa area is regularly cleaned with the specified cleaning agents. In addition, we will increasingly disinfect all areas so that you can relax SAFELY. A minimum distance of 1 m also applies in the SPA area. We have already positioned the beds so that this can be adhered to.
Signs on the respective doors indicate the maximum number of persons permitted in our 4 saunas and the steam bath.
We appeal to your personal sense of responsibility and ask you to follow the provided instructions. If you feel ill or have symptoms such as a cough, cold or sore throat, we ask you not to visit the AlpinSPA - out of consideration for the other guests.
To begin a perfect skiing day we have a private ski shuttle, which will conveniently take you to the ski area Nauders / Bergkastel and pick you up again in the afternoon.
Here, too, we will reduce the number of people per trip (excluding families and people living in the same household).
The cleaning of the hotel shuttle and hotel is subject to a strict schedule and is done exclusively with proven cleaning agents.
In order to avoid any possible queues in the ski shop, we recommend booking your ski equipment and/or your ski course ONLINE from home already https://www.skischule-nauders.at/de/all-in-one/onlineshop/. Should you require detailed information about the hours, courses or materials, the pros at the INTERSKI skiing school are available to assist you by phone. 0043 5473 89040
Safety at all levels! All our employees are tested for Covid-19 both before the season starts and then during operation at an interval of 1 week.
We recommend taking out a travel cancellation insurance via EUROPÄISCHE TRAVEL CANCELLATION INSURANCE
IS COVID-19 AN INSURED REASON FOR A CANCELLATION?
Yes! To support tourism, the Europäische Travel Cancellation Insurance has decided, despite the pandemic status according to WHO and although pandemics are not insured anywhere else, to insure Covid-19 diseases like any other unexpected serious illness from now on.
What this means for you in a specific case:
Hotel Cancellation Plus and Premium cover the following reasons in case a guest needs to cancel or interrupt a trip:
- Guest falls ill with COVID-19
- COVID-19 illness of a close relative or a person living in the same household and the presence of the guest is urgently needed at home
- Fever and suspected Corona, even if the test result is negative later on
- A positive test result without symptoms
- A close relative in a shared household is ill and the guest must be quarantined
Due to fluctuating case number, the authorities may newly implement or change measures.
The respective local official specifications apply for our COVID-19 regulations. Hence the rules that apply in our hotel may also change accordingly.