We are very pleased to be able to welcome and spoil you again in the NAUDERERHOF
Your safety takes the highest PRIORITY for us! We will be optimally prepared for you and have hence developed a comprehensive safety and prevention concept for your feel-good holiday. The recommended safety and hygiene measures have been improved once more in all parts of our building and are checked and implemented diligently.
Your diligence protects not only you but also all others! THANK YOU VERY MUCH!
Entering and staying in Austria / updated August 2021
When travelling to Austria you must provide either proof of Covid 19 vaccination, proof of recovery from Covid 19 within the last 6 months or a current NEGATIVE Covid antigen test which must be shown in the hotel every 48 hours. To ensure you have avalid test at all times we have a test centre in Nauders where you can book a test appointment on your mobile phone.
If you are double vaccinated and can provide a valid covid passport you do not have to test.
Your safety even before arrival!
We will gladly send you the form for the PRE-Check-In together with the reservation confirmation. This way, we can ensure a quick check-in and shorten your time at the reception desk.
We exclusively use proven cleaning agents and detergents and adhere to the strict hygiene requirements of a specially developed Covid-19 cleaning plan in all parts of the building (reception area, lobby, bar, dining rooms, buffet room and serving areas, kitchen, lifts and door handles in public areas, play rooms, climbing hall, rooms, beauty and spa areas). We naturally pay particular attention to the spa area, so that you can relax SAFELY with us.
For your safety, we take every precaution to ensure that MINIMUM DISTANCING of 2m is maintained throughout the hotel. To disinfect hands everywhere in the hotel, disinfectant dispensers are placed at key locations. You are only permitted to enter the buffet room when wearing a MOUTH AND NOSE MASK.
We always pay attention to perfect hygiene, especially in the area of massages and beauty treatments. We will intensify all cleaning measures here for your safety even more than before. Wearing a face mask as well as disinfecting hands is also mandatory for the staff here.
We appeal to your personal sense of responsibility and ask you not to make appointments if you feel ill or have symptoms such as a cough, cold or sore throat.
Our spa area is regularly cleaned with the specified cleaning agents. In addition, we will increasingly disinfect all areas so that you can relax SAFELY. A minimum distance of 1 m also applies in the SPA area. We have already positioned the beds so that this can be adhered to.
Signs on the respective doors indicate the maximum number of persons permitted in our 4 saunas and the steam bath.
We appeal to your personal sense of responsibility and ask you to follow the provided instructions. If you feel ill or have symptoms such as a cough, cold or sore throat, we ask you not to visit the AlpinSPA - out of consideration for the other guests.
Safety at all levels! All our employees are tested for Covid-19 both before the season starts and then during operation at an interval of 1 week.
There ist the possibility to make a test on site.
We recommend taking out a travel cancellation insurance via EUROPÄISCHE TRAVEL CANCELLATION INSURANCE
IS COVID-19 AN INSURED REASON FOR A CANCELLATION?
Yes! To support tourism, the Europäische Travel Cancellation Insurance has decided, despite the pandemic status according to WHO and although pandemics are not insured anywhere else, to insure Covid-19 diseases like any other unexpected serious illness from now on.
What this means for you in a specific case:
Hotel Cancellation Plus and Premium cover the following reasons in case a guest needs to cancel or interrupt a trip:
- Guest falls ill with COVID-19
- COVID-19 illness of a close relative or a person living in the same household and the presence of the guest is urgently needed at home
- Fever and suspected Corona, even if the test result is negative later on
- A positive test result without symptoms
- A close relative in a shared household is ill and the guest must be quarantined
Due to fluctuating case number, the authorities may newly implement or change measures.
The respective local official specifications apply for our COVID-19 regulations. Hence the rules that apply in our hotel may also change accordingly.
For the entry to Austria the following is to organize:
- Current Antigen-test with NEGATIV result to the corona virus
- or 2 times vaccinated (green pass)
- or a certificate indicating a recovery of a covid-19 illness - less than 6 month ago
Please check the current information for the reentry into your home-country on the Internet.
Requirements on arrival:
- a current negative covid test (PCR Test oder Antigen Test)
- or a vaccination certificate confirming 2 double vaccination
- or a certificate confirming recovery from Covid infection
What to look out for in the hotel:
- Hand sanitisers are located throughout the hotel
- Local testing available (Guests that are not vaccinated or recovered from Covid must show a valid test every 48 hours/ Children over 12 years old)